Agenarys Legal Center
Website and Platform Terms
Permitted use
Users may access Agenarys services only for lawful purposes and in accordance with the applicable order, subscription, product terms, and these terms. Users may not interfere with security, scrape protected systems, impersonate others, upload malicious material, or use outputs to violate another person's rights.
Service boundaries
Agenarys provides software, automation, business information, coordination, education, and operational tools as described for each product. Unless a signed agreement says otherwise, Agenarys does not provide legal, medical, accounting, investment, insurance, or government services and does not guarantee revenue, rankings, compliance, availability, or business outcomes.
AI models we use
Agenarys tools send the information you enter to AI models through OpenRouter, a third-party AI service. To keep prices low, we first use free AI models; when free capacity is used up or a free model cannot complete the task, we automatically switch to paid AI models. Some free-model providers may keep or use submitted text to improve their models. Please do not enter sensitive information such as Social Security numbers, card or bank numbers, passwords, or health records. By using these tools, you agree to this processing.
Messages and score disputes
The public dispute form requires no account, purchase, or payment. Agenarys keeps the claimant's submitted description verbatim, sends an automated acknowledgement with a reference number, and routes the dispute for a person to answer.
Send a message and you will get an immediate confirmation with a reference number. That confirmation is automated.
Our AI first responder handles routine messages using published Agenarys information. It identifies itself as AI, does not guess, and queues the message for human review when it cannot answer safely.
Billing problems, broken-site reports, score disputes, and other urgent matters receive priority for human review. Score disputes are answered by a person within ten business days, and we publish a correction whenever we get something wrong.
We are a small team. We do not promise that a person will read every routine message. We would rather tell you what we cannot do than promise something faster than we can deliver.